Policies & Compliance
At ARIKONSAFE Services, we prioritize transparency, trust, and compliance. Our policies are designed to protect client rights, safeguard sensitive data, and comply with healthcare regulations such as HIPAA. Please review our policies below carefully before using our services.
Privacy Policy
We value your privacy and are committed to safeguarding personal and health information provided to us. This Privacy Policy explains how we collect, use, disclose, and protect your data. By using our services, you agree to the practices described herein.
Information We Collect
- Personal identifiers such as name, address, contact details.
- Financial and insurance information for billing purposes.
- Health-related information necessary for processing claims and providing medical billing services.
Data Retention Periods
| Type of Data | Retention Period | Purpose |
|---|---|---|
| Personal Identifiers | 7 years | Regulatory compliance & auditing |
| Financial Data | 7 years | Accounting & tax obligations |
| Health Records | As required by HIPAA | Medical billing & compliance |
Your Rights
As a client or patient, you have the following rights under applicable law:
- Access: You can request copies of your personal data.
- Correction: You may request updates or corrections to inaccurate information.
- Deletion: You can request deletion of your data unless restricted by law.
- Restriction: You may restrict processing in certain circumstances.
Terms of Service
By accessing and using our services, you agree to the following Terms of Service. These terms establish a legally binding agreement to ensure responsible use and compliance.
Client Responsibilities
- Provide accurate and lawful information required for billing and insurance processing.
- Maintain confidentiality of login credentials and account information.
- Ensure compliance with local and federal laws when sharing patient data.
Key Definitions
| Term | Definition |
|---|---|
| “Client” | The healthcare provider, entity, or authorized individual contracting services with us. |
| “PHI” | Protected Health Information as defined under HIPAA regulations. |
| “Services” | All billing, transcription, coding, and administrative services provided by us. |
Limitation of Liability
While we strive to provide secure and reliable services, we shall not be held liable for indirect damages, loss of profits, or delays caused by third-party systems, force majeure, or client-side security breaches.
HIPAA Compliance
We fully comply with the Health Insurance Portability and Accountability Act (HIPAA). This includes administrative, technical, and physical safeguards for the protection of Protected Health Information (PHI).
| Safeguard | Examples |
|---|---|
| Administrative | Staff HIPAA training, policies, risk assessments. |
| Technical | Data encryption, multi-factor authentication, secure networks. |
| Physical | Restricted access to servers, secure backups, disaster recovery plans. |
Breach Notification Policy
In case of a data breach involving PHI, clients and authorities will be notified within the timeframes required by HIPAA, with details on the scope of the breach, corrective actions, and preventive measures.